Privacy Policy

Lora Turaeva, Naturopathe
Effective Date: June 18,2025

At Lora Turaeva Naturopathe, we are committed to respecting your privacy and protecting your personal information. This Privacy Policy describes how we collect, use, store, and share your personal data when you visit or interact with our website www.loraturanaturopathe.com, in accordance with Québec’s privacy law (Loi 25) and other applicable Canadian privacy legislation.

We may collect the following types of personal information:

a) Automatically Collected Information (Device Information)

When you visit the Site, we automatically collect certain information from your device, such as:

• IP address
• Browser type and version
• Time zone
• Referring websites or search terms
• Pages viewed and time spent on the Site
• Cookies or similar tracking technologies

b) Voluntarily Provided Information (Client or Order Information)

When you book a service, fill out a form, or contact us, we may collect:

• Your full name
• Email address
• Phone number
• Billing address (if applicable)
• Any health-related information you voluntarily provide during consultations or online intake forms

We collect this information only with your knowledge and explicit consent.

We collect personal information to:

• Schedule and manage consultations
• Respond to your inquiries
• Offer personalized wellness support
• Send appointment reminders or follow-ups
• Process payments (if applicable)
• Improve website functionality and user experience
• Comply with legal obligations

We do not use your personal information for medical diagnosis or to replace medical advice. Our services aim to support general well-being.

Under Loi 25, your explicit consent is required before collecting, using, or disclosing personal information.
You have the right to:

• Be informed of how your data is collected and used
• Access your personal data at any time
• Request correction or deletion of your personal information
• Withdraw your consent at any time
• Request your data in a structured and commonly used format (data portability)

You may exercise any of these rights by contacting us at info@loraturanaturopathe.com.

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law (e.g., professional record-keeping obligations). Once the data is no longer needed, it is securely deleted.

All information is stored securely in Canada or with trusted providers that comply with Canadian privacy standards.

We do not sell your personal data. Your information may only be shared with:

• Trusted service providers (e.g., payment processors, booking platforms, email systems)
• Website analytics providers (e.g., Google Analytics)
• Government or legal authorities when required by law

We ensure all third parties uphold strong privacy and data protection standards.

We use cookies and similar technologies to improve your website experience. You can manage your cookie preferences through your browser settings.

For more information about cookies: www.allaboutcookies.org

You can opt out of certain tracking (e.g., Google Analytics) by visiting:

https://tools.google.com/dlpage/gaoptout

With your consent, we may use your personal information to send you updates, promotions, or wellness resources. You may unsubscribe from our communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

We implement appropriate physical, administrative, and technical safeguards to protect your information from unauthorized access, use, disclosure, or destruction.

Please note we do not alter our data collection practices in response to “Do Not Track” signals from browsers.

We may update this policy from time to time to reflect changes in regulations or our practices. The latest version will always be available on our website.