Terms and Conditions – Lora Turaeva, Naturopath
By booking a consultation with Lora Turaeva, Naturopath, you acknowledge and agree to the following terms and conditions:
1. Scope of Practice
Lora Turaeva is a certified naturopath offering holistic wellness consultations and lifestyle guidance. These services do not replace medical diagnosis or treatment. Clients are encouraged to consult their primary healthcare provider for any medical concerns.
2. Consultation Format
All consultations are conducted online only via secure video conferencing. A stable internet connection and a quiet, private space are recommended to ensure a productive session.
3. Session Recordings
Please note that all sessions are recorded for documentation, quality assurance, and continuity of care. Recordings are stored securely and treated with the same level of confidentiality as all other client records. They will not be shared without your written consent, except as required by law.
4. Appointments
All appointments must be booked in advance. Please log in on time to receive the full benefit of your session.
5. Cancellation Policy
Cancellations made less than 24 hours prior to the scheduled consultation are subject to a cancellation fee of $80. This policy helps ensure availability for all clients and fairness in scheduling.
6. Late Arrivals
If you arrive late to your session, the consultation may be shortened to accommodate the next client. The full session fee will still apply.
7. Fees and Payment
Payment is required at the time of booking. All major credit cards are accepted. Prices are subject to change without prior notice.
8. Privacy and Confidentiality
All client information and communications are kept strictly confidential, in accordance
with professional and legal standards. Your information, including session recordings, will not be shared without your written consent, except when required by law.
9. Client Responsibility
Clients are responsible for providing complete and accurate health information and for
making informed decisions regarding their wellness. Naturopathic consultations are most effective when clients are actively engaged in their health journey.
10. Supplements and Products
Recommendations for supplements or wellness products are individualized and optional.
Clients must disclose any allergies, sensitivities, or current medications to avoid interactions.
11. Communication
non-urgent questions may be sent via email and will be responded to within 2–3 business days. For urgent matters or medical emergencies, please contact your healthcare provider directly.
12. Respectful Conduct
A respectful, inclusive, and safe environment is essential. Disrespectful behavior, including offensive language, racial remarks, or personal insults, will not be tolerated and may result in the termination of services.
By proceeding with your appointment, you confirm that you have read, understood, and agreed to these Terms and Conditions.
Cancellation Policy – Lora Turaeva, Naturopathe
Please note that cancellations made less than 24 hours in advance will be subject to a cancellation fee of $80. This policy helps ensure fair access to appointments and allows us to better serve all clients.
We thank you for your understanding and cooperation
